Advice you can act on today
You'll be talking to someone who's run a clinic, so you don't have to explain how yours works before we can be useful.
Marketing and commercial consulting for UK medical aesthetic clinics
We have, so you're not paying us to learn the industry and we can get started properly in week one.
You'll be talking to someone who's run a clinic, so you don't have to explain how yours works before we can be useful.
We measure campaigns on the metrics that matter, so you'll get the results you need.
You'll know what each treatment actually means to your clinic. That means informed decisions and financial confidence
A fancy pitch... And a big retainer.
The consulting deck, the big office, the success stories, all sound great.
When the contract's signed, your account moves to someone you haven’t met.
Your time and your budget go on explaining your business, over and over again. And someone is always “waiting for an email”.
What should be saving you time, is costing you follow ups, project management, and nothing to show for it but an invoice.
Hi Sarah, I've been looking at your clinic and I think there's a lot of headroom, especially around retention. We've worked with lots of clinics like yours. Have you got twenty minutes this week?
Tom B Founder and CEO, The Big Agency
Great to have you on board! I'll be overseeing things from here and Jess will be your day to day contact. She's brilliant and really keen to get stuck into aesthetics.
Could you fill in the onboarding form when you get a chance? It's about forty questions but it helps us learn your business.
Priya S Account Manager
Quick one, sorry! Could you send the treatment list over again with what we're allowed to say about each one? And is it ok to mention Botox in the Instagram ads, or is that the one we can't do?
Also have you written all of the text for your treatment pages yet?
Jess C Account Executive
The new site's finally live, congrats! Can you review each page again and let us know any feedback. I've attached last month's analytics and your invoice.
Jess C Account Executive
The person you meet is the person who does the work. No account handler, no junior learning on your budget. Most importantly, no campaign that gets you an ASA notice.
Clinic management and project support
From daily operations to strategic projects, use our experience to support decisions, land projects and get your evenings back.
Learn moreMarketing and patient acquisition
A full clinic marketing audit, a website build, or a launch plan for one new treatment. And as advertising compliance experts, you don't have to be.
Learn moreFinancial clarity and efficiency
To grow a business you've got to understand it, so we go from detailed financial analysis through to choosing the right products and vendors.
Learn moreCustomer service, training and sales
Tailored strategies that lift sales and turn every patient interaction into a reason to recommend you.
Learn moreEvery clinic's different, so we start by understanding your needs, concerns and ambitions before proposing anything.
A strategic plan built around your clinic, setting out how we support the business and what success looks like.
We work alongside you to put the plan in place, with hands-on support until each goal's met.
Results feed back into the plan, strategy adapts to new challenges and new opportunities, and the loop starts again.
If yours isn't here, ask on the call. We'd rather answer it before you commit than after.

Regular, meaningful contact keeps patients engaged and brings them back for their next treatment.
Andrew Melton. 11 September 2024. 10 minute read.

Everything that communicates who you are and what you offer is marketing, and this is where to start.
Andrew Melton. 9 July 2024. 7 minute read.
Book a complimentary call and let’s talk about the business you’ve built and how Glow Strategy Group can help you get to the next milestone.
Every project and every call is handled by Andrew, our founder.