Marketing and commercial consulting for UK medical aesthetic clinics

Most people selling you marketing have never set foot in a treatment room.

We have, so you're not paying us to learn the industry and we can get started properly in week one.

Advice you can act on today

You'll be talking to someone who's run a clinic, so you don't have to explain how yours works before we can be useful.

Marketing that fills the diary

We measure campaigns on the metrics that matter, so you'll get the results you need.

Margin you can see and protect

You'll know what each treatment actually means to your clinic. That means informed decisions and financial confidence

Does this sound familiar?

A fancy pitch... And a big retainer.

  1. 01

    A charismatic sell

    The consulting deck, the big office, the success stories, all sound great.

  2. 02

    You’re passed to an account manager

    When the contract's signed, your account moves to someone you haven’t met.

  3. 03

    Then “agency tag” begins

    Your time and your budget go on explaining your business, over and over again. And someone is always “waiting for an email”.

  4. 04

    You’re still on the hook

    What should be saving you time, is costing you follow ups, project management, and nothing to show for it but an invoice.

Time for a quick chat? Inbox
Tom B <tom@thebigagency.co.uk> to me Hi Sarah, I've been looking at your clinic and I think there's a lot of headroom… Tue, 9 Sep 2025, 09:12

Hi Sarah, I've been looking at your clinic and I think there's a lot of headroom, especially around retention. We've worked with lots of clinics like yours. Have you got twenty minutes this week?

Tom B Founder and CEO, The Big Agency

Priya S to me Great to have you on board! I'll be overseeing things from here and Jess will be your day to day… Tue, 30 Sep 2025, 14:40

Great to have you on board! I'll be overseeing things from here and Jess will be your day to day contact. She's brilliant and really keen to get stuck into aesthetics.

Could you fill in the onboarding form when you get a chance? It's about forty questions but it helps us learn your business.

Priya S Account Manager

Jess C to me Quick one, sorry! Could you send the treatment list over again with what we're allowed to say… Thu, 22 Jan 2026, 16:05

Quick one, sorry! Could you send the treatment list over again with what we're allowed to say about each one? And is it ok to mention Botox in the Instagram ads, or is that the one we can't do?

Also have you written all of the text for your treatment pages yet?

Jess C Account Executive

Jess C to me The new site's finally live, congrats! Can you review each page again and let us know any feedback… Wed, 3 Jun 2026, 11:52

The new site's finally live, congrats! Can you review each page again and let us know any feedback. I've attached last month's analytics and your invoice.

Jess C Account Executive

Instead, a partner who already speaks your language

The person you meet is the person who does the work. No account handler, no junior learning on your budget. Most importantly, no campaign that gets you an ASA notice.

Clinic management and project support

Better results, faster

From daily operations to strategic projects, use our experience to support decisions, land projects and get your evenings back.

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Marketing and patient acquisition

We know what it takes to attract and keep patients

A full clinic marketing audit, a website build, or a launch plan for one new treatment. And as advertising compliance experts, you don't have to be.

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Financial clarity and efficiency

Take control of your profitability

To grow a business you've got to understand it, so we go from detailed financial analysis through to choosing the right products and vendors.

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Customer service, training and sales

Build a patient-focused team of rockstars

Tailored strategies that lift sales and turn every patient interaction into a reason to recommend you.

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A process built on communication

FEEDBACK IS STANDARD
  1. Listen

    Every clinic's different, so we start by understanding your needs, concerns and ambitions before proposing anything.

  2. Plan

    A strategic plan built around your clinic, setting out how we support the business and what success looks like.

  3. Execute

    We work alongside you to put the plan in place, with hands-on support until each goal's met.

  4. Refine

    Results feed back into the plan, strategy adapts to new challenges and new opportunities, and the loop starts again.

Questions clinic owners ask

If yours isn't here, ask on the call. We'd rather answer it before you commit than after.

Who will handle my account
With Glow Strategy Group, you don’t get passed to an account manager or part of a huge team. You work directly with the founder, so you get the experience you’re paying for instead of paying for the agency to email each other.
Who owns the website and the ad accounts?
Your website, ad accounts, tracking and data are all yours from the start, so when our work finishes, you don’t have to pay for months of work for us to handover information you should own.
What's included in the price?
Search optimisation, meta titles and descriptions and analytics are all included as standard, and the quote you agree is the price you pay.
What's the notice period?
We never ask for more than 30 days notice. If it takes 3 months to handover your account, that’s free money to your agency, not work being done.

Insights for UK clinic owners

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Get started today

Book a complimentary call and let’s talk about the business you’ve built and how Glow Strategy Group can help you get to the next milestone.

Andrew Melton

Every project and every call is handled by Andrew, our founder.